Contact us


Our telephone number is 020 7580 3898.

Although our office is open, some calls may be directed to staff working remotely. There may occasionally be background noise and we will only answer calls where staff are able to talk confidentially. This may mean call waiting times are longer than you might usually expect. If we can’t answer your call, you’ll be able to leave a message and we will get back to you as soon as possible.

If you prefer, you can make an enquiry by email (see below). 


Please find a list below of emails for each department. 


If you are looking for information on registering, restoring or renewing as a fully qualified individual, student, or business, visit the Registration section or email

For registration enquiries from persons who obtained their qualifications outside of the UK, email  

Fitness to practise

To understand more about our fitness to practise procedures or to raise a complaint against a registered person/ business, visit Raising Concerns or email


If you are looking for information on attending a fitness to practise hearing or interested in observing an upcoming event, visit Hearings or email


If you are looking to begin a career in optics, want to know what to study and where, or are an education provider, visit Education or email

Continuing professional development

If you are a registrant and want to find out about CPD, how to log your CPD points, or your CPD requirements, visit CPD: Information for Registrants or email

If you are a CPD provider or are considering becoming one, visit CPD Providers or email  


To find out more about specific standards of practice for the optical profession, and optical businesses, visit Standards or email  


For press enquiries or queries on using our brand, email


If you require information about our governing structure, our committees, or how we engage with registrants, the public, and other stakeholders, visit Governance or email

If you require information about our member recruitment, appointment process, or wish to be added to our mailing list, email

Other enquiries

If you have been requested to attend our office by a team member and require travel and accommodation, email

For all other enquiries or services we provide, email

Please note: We will only be responding to messages 9am-5pm Monday to Friday.

Visiting our offices

Our address

10 Old Bailey

Office hours

9:00 - 17:00 Mon – Thurs
9:00 - 16:45 Fri

Our central London office is a short walk from Blackfriars and City Thameslink railway stations as well as St Paul's tube. The area is well served by local buses - see for details. See Parkopedia for details and prices of nearby car parks. Please be aware that the office is in the central London congestion charging zone.

Map showing the location of the GOC offices

Social Media

To keep up to date with the latest news and developments follow us on social media:

Contact us on Twitter and LinkedIn to ask us questions about registering with us, Continuing Professional Development for optical professionals, or any other general queries you may have.

Concerns about a registered optical professional

If you would like to raise a concern about registered optical professional, please visit our 'Raising concerns' section for more information, please do not raise your complaint through social media.